We understand that software support is a major roadblock in getting an embedded product to market. The goal of this page is to provide you with many support options so you can choose the option that best fits your skillset, budget, and time constraints.
If you feel like you have a hardware issue, please visit our RMA page to review our warranty information and submit an RMA Request Form.
Our engineering teams collaborate to release important information on our blog. Here you can find the latest details on a hardware release or get the latest instructions and downloads for OS updates. We also moderate the comments and answer questions on a regular basis.
One of the most visited areas on our website is the Software Wiki. This is an extensive FAQ section where you can find answers to almost any of your software questions related to developing with our Nitrogen family of products. You will find downloads for supported OS images and tutorials.
For questions related to the i.MX processor we also recommend checking out the Imxcommunity. This is a great tool to post general questions and to search for others who have solved similar problems. This community is managed by our partners at NXP.
If you can’t find the answer you’re looking for in our other free options, we also offer support via email. This allows you to get a direct answer from our support team. Responses are usually sent within 3-5 business days, depending on email volume. This service is offered free of charge for most questions.
Boundary Devices Paid Support Contract
Although we recommend working with our software support partners in most situations, Boundary Devices also offers customized Userspace solutions.
Custom Ubuntu Build